Records, Find & Connect Worker

Job No: Berry2287
Location: Richmond

  • Support Service for Victoria’s ‘Forgotten Australians’

  • Richmond location

  • Full-time, Maternity Leave contract until November 2018 

  • Generous Salary Packing Benefits! 



Join Victoria's largest independent child and family services organisation and become a vital part of a team that never gives up doing whatever it takes for kids. Since 1877, Berry Street has been committed to improving life opportunities for vulnerable children, young people and families. With over 1000 staff, Berry Street is a leader in providing high quality services all across Victoria.

Open Place, the Support Service for Victoria’s ‘Forgotten Australians’, is a partnership led by Berry Street in conjunction with a variety of community agencies working together to meet the needs of Forgotten Australians.

This service co-ordinates and provides direct assistance to address the needs and issues of people who grew up in care, helps people deal with the legacy of their childhood experiences and provides support to improve their health and well-being.


Primary purpose of the role

The Records, Find and Connect worker will facilitate access to records relating to Forgotten Australians’ time in care, including the location of contextual information such as school enrolments, hospital records to develop a greater sense of belonging and identity. The Records, Find and Connect Worker will engage with Forgotten Australians to provide information and support throughout the search process, and in reconnecting with family members through family reunion funding. They will provide supported release of records to service users (when requested) that is based on trauma-informed practice, compassion and respect and advocate for improved records access through collaborative and educative relationships with past and current record holders.


What we are looking for

To be successful in the role, you will have a commitment to working with disadvantaged community members, particularly adults who grew up in institutional care, and their families; experience in child welfare or related practice and demonstrated knowledge of state and federal privacy legislation. A qualification in research, community development and/or welfare or demonstrated relevant experience, is mandatory.



Queries to Eithne Donlon (Manager - Records, Find & Connect and Coordinated Support) on 9421 6162

Applications addressing the key selection criteria should be submitted by Wednesday 21st February 2018

To download the Position Description, please click here

To download the Key Selection Criteria, please click here



Berry Street are committed to the safety, participation and empowerment of all children, including those with a disability and culturally and/or linguistically diverse backgrounds. Berry Street are also committed to cultural safety, inclusion and empowerment of Aboriginal children, their families and communities. Comprehensive reference and background checking will be undertaken, including a Working with Children Check and police check. Aboriginal people; people from culturally and/or linguistically diverse backgrounds and people with a disability are encouraged to apply.


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